Betwos values your privacy. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how we protect every member's personal data
All data transmitted between your device and betwos servers is protected with bank-grade 256-bit SSL encryption. Your information cannot be intercepted by unauthorised parties.
Betwos operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices adhere to applicable local legislation.
Betwos has never and will never sell, rent, or trade your personal data to any third party for marketing or any purposes unrelated to our services.
You have full rights to access, amend, delete, and control your personal data stored in betwos's systems. Requests can be submitted at any time through our support team.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24/7 security monitoring.
Betwos uses cookies solely to enhance your experience on the platform. We clearly explain the types of cookies used, and you can manage your cookie preferences at any time.
Betwos collects your personal data solely to provide you with a better experience. We do not sell your data — we protect it with the latest technology, and you retain full control over it at all times.
This Privacy Policy ("Policy") is published by betwos ("we", "platform", "betwos") and applies to all users who access or use the betwos platform at betwos.ws and all related services. This policy explains in detail how we collect, use, disclose, transfer, and protect your personal information.
Betwos is committed to respecting and protecting the privacy of every member, in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. We believe privacy is a fundamental right, and we take this responsibility seriously.
By registering or continuing to use the betwos platform, you agree to be bound by the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact us for further enquiries.
This policy covers all your interactions with betwos, including account registration, deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow or FPX, sports and casino betting activity, and communications with our customer support team.
Betwos collects various types of personal data depending on your interactions with our platform. Below is a full list of the data we may collect:
| Data Category | Sample Information | How Collected |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Registration form |
| Contact | Phone number, email address | Registration & Profile |
| Finance | Bank account number, e-wallet information | Payment processing |
| Technical | IP address, device type, web browser, operating system | Automatically during use |
| Behaviour | Betting history, games played, active hours | Platform system records |
| Communications | Support chat records, emails, feedback | Support interactions |
We also collect data that you voluntarily provide when submitting complaints, filling in feedback forms, or participating in betwos promotional campaigns. This data is used solely for the purposes stated at the time of collection.
Note: betwos never collects sensitive data such as your health information, religious beliefs, or political views. We only collect data that is strictly necessary to provide our betting platform services.
The personal data we collect is used exclusively for the following purposes. betwos will not use your data for any other purpose without first obtaining your consent:
Betwos follows a "minimum necessary data" approach — we only collect and process data that is strictly required to fulfil the stated purposes. We do not collect excessive data that is irrelevant to our services.
Betwos will not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:
International Transfers: Where your data needs to be transferred outside Malaysia, betwos ensures that an equivalent level of protection consistent with the PDPA is in place at the destination, through appropriate data transfer agreements.
Betwos continually invests in the latest cybersecurity infrastructure to ensure your personal data remains protected at all times. Our technical and operational security measures include:
While betwos takes all reasonable steps to protect your data, no system is 100% immune to cyber threats. In the event of a security breach affecting your data, we will notify you within the timeframe stipulated by the PDPA and take immediate remedial action.
Betwos uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login Session | Keeping you logged in during an active session | Until logout |
| Security | Prevents CSRF and other security attacks | Session only |
| Language Preference | Saving your language and region preferences | 1 year |
| Performance | Understanding how users interact with the platform | 90 days |
| Functional | Saves display preferences and personal settings | 30 days |
Cookies categorised as "Essential" cannot be disabled as they are required for the betwos platform to function properly. Analytics cookies can be managed through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
As a betwos member residing in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of all personal data we hold about you at any time.
You may request that we amend or correct any personal data that is inaccurate or out of date.
You may request deletion of your personal data, subject to legal record-retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain specified circumstances.
To submit any request relating to your rights, please contact us by email at privacy@betwos.ws. betwos will respond to your request within 14 working days from the date the request is received. For complex cases, this period may be extended by up to 30 days with notice to you.
Betwos retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under Malaysian law. The following are our data retention guidelines:
When data is no longer needed, betwos applies secure deletion methods that ensure it cannot be recovered by any party.
The betwos platform may contain links to third-party websites or services that are not operated by us. Once you click on those links and leave the betwos platform, our Privacy Policy no longer applies.
Betwos is not responsible for the privacy practices or content of third-party websites. We encourage you to read the Privacy Policy of every website you visit. The presence of links to other websites on the betwos platform does not imply our endorsement or approval of those sites.
Note: Be cautious of websites claiming to be affiliated with betwos that are not on the betwos.ws domain. Only our official platform at betwos.ws is governed by this Privacy Policy.
Betwos reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. The latest version of the Privacy Policy will always be available on this page, with the "Effective Date" clearly stated at the top of the document.
For significant changes that affect how we use your personal data, betwos will provide notice via:
Your continued use of the betwos platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date.
If you have any questions, concerns, or complaints regarding how betwos handles your personal data, or if you wish to submit any request relating to your rights, please contact our Data Protection Officer:
We take all privacy-related enquiries seriously and strive to provide a clear, helpful response within the stipulated timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Betwos ensures your personal information is protected with the latest technology and full compliance with Malaysia's PDPA. Enjoy a safe, fair, and exciting sports betting and casino experience.
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